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Support hours
Monday – Friday
8:00 AM – 5:00 PM Arizona time (MST)
Arizona doesn't change for daylight saving, so this is UTC−7 all year.
Reply time
Within 2 business days.
Most are answered sooner.
Need it faster?
Your IT help desk or card office has a direct line to us with a quicker response time than this form.
Deleting your account?
Choose it under "What's this about". We confirm by email first.
Data your organization holds?
Your school or employer controls those records — ask them to remove them. We can't do it on their behalf.
Lost card, a door, or a balance?
Your card office can fix those fastest.
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